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     1st Farm Credit Services clients now have access to three new levels of account information through Online Banking at usfarmcredit.com, according to Ulonda Dehart, usfarmcredit.com webmaster.

     In early January, clients gained the ability to view their year-end statement through Online Banking. In early February, the ability to view monthly statements was added. And since mid-April, clients also can now view their most recent bill (within the past 60 days).

     In addition, clients with 1st FCS leases now can view that same type of account information through Online Banking.

     "Internet use by our clients continues to grow, and the ability to access account information at their convenience is one of the main reasons more and more clients are using usfarmcredit.com," says John Leatherbury, 1st FCS director of marketing. "We continually look for ways to make doing business with us as easy as possible for clients," he adds.

More site additions

     Several more enhancements also have been introduced on usfarmcredit.com. A more robust and varied collection of weather maps, powered by DTN, provides clients and other site visitors with more detailed weather-related information.

     And recently, an Association News section was added to the site to help keep clients better informed about their cooperatively-owned financial institution. Many of the stories appearing in Country Spirit, along with other news, can be found within the About Us section at www.usfarmcredit.com/AboutUs/News.asp.

     If you’ve ever wondered what some of the photographs in the Country Spirit stories look like in color, take a peek at the new Association News section.

Classifieds popularity grows

     The third most highly viewed pages of usfarmcredit.com (following the home page and the branch office locator) are the classifieds, according to Dehart. "Our clients and other site visitors have a keen interest in farm real estate for sale, as well as farm real estate and equipment auctions, and the classified section is a great one-stop source for this information throughout the state of Illinois," she emphasizes.

    "We continue to work with the state’s auctioneers and other farm real estate sales professionals to encourage them to place their classified ads on our site free of charge because we feel this is an important information service we can provide to our clients," explains Leatherbury.

Who’s using the Internet

– and how?

     According to the 1st Farm Credit Services annual client service survey, 64 percent of responding clients stated they have Internet access; 48 percent use email; 47 percent use the Internet to gather information; 15 percent transact business via the Internet; 14 percent visit 1st FCS’ web site, usfarmcredit.com; and 7 percent access their account information through the site.

 

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